gn99 Privacy Policy — How We Protect Your Data

1. Introduction

gn99 ("the Platform", "we", "us", "our") is committed to protecting and respecting the privacy of every person who accesses or uses our services at gn99.ws. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

By registering an account, using the gn99 platform, or interacting with any gn99 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you should not use the gn99 platform.

Privacy at a Glance

These six principles summarise how gn99 approaches data privacy. Full details are provided in the numbered sections that follow.

2. Information We Collect

gn99 collects personal data in a number of ways, depending on how you interact with our platform. The categories of data we may collect are set out below:

3. How We Use Your Information

gn99 uses the personal data it collects for the following purposes:

• To create, verify, and maintain your gn99 account, including identity verification (KYC) as required by our internal policies.
• To process deposits, withdrawals, and other financial transactions in connection with your account, and to detect and prevent fraudulent or suspicious financial activity.
• To provide you with access to the games, betting markets, promotions, and other features available on gn99, and to personalise your experience on the platform.
• To send you service-related communications, including account confirmations, security alerts, password reset requests, and updates to our Terms & Conditions or Privacy Policy.
• To comply with applicable legal and regulatory obligations, including age verification, anti-money laundering (AML) requirements, and any lawful requests from competent authorities.
• To monitor platform usage, identify security risks, investigate suspected fraud or abuse, and improve the functionality, performance, and content of gn99.

gn99 does not use your personal data for unsolicited direct marketing without your explicit consent. Where you have opted in to receive promotional communications from gn99, you may withdraw that consent at any time by contacting our support team.

4. Sharing of Your Information

gn99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may, however, share your information with the following categories of third parties where it is necessary to operate the platform or comply with legal obligations:

• Payment processors and financial service providers (including bKash, Nagad, Rocket, Upay, and card scheme operators) as necessary to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification and KYC service providers, who assist gn99 in confirming the identity and age of registered players as required by our policies.
• Game content providers (such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and others) who supply the games available on gn99. These providers may receive session and game-play data required to deliver game functionality and maintain game integrity.
• Law enforcement agencies, regulatory bodies, or other competent authorities where gn99 is required to disclose information by law, court order, or in connection with any legal proceedings or prospective legal proceedings.

Where we share data with third-party service providers, we require them to maintain appropriate technical and organisational security measures consistent with this Privacy Policy, and to use the data only for the specific purpose for which it was shared. gn99 remains responsible for ensuring that any third-party processing of your data complies with applicable privacy standards.

5. Cookies and Tracking Technologies

gn99 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit gn99.ws. They allow us to recognise your browser, maintain your session, remember your preferences, and analyse how the platform is used. The types of cookies we use include strictly necessary cookies (required for the platform to function, such as session authentication cookies) and analytical cookies (used to understand how users navigate the platform so we can improve performance and content).

You may control or disable cookies through your browser settings. Please note that disabling strictly necessary cookies may prevent certain features of gn99 from functioning correctly, including the ability to log in and maintain an active session. gn99 does not use cookies to serve advertising to users on third-party websites, and we do not share cookie data with advertisers.

6. Data Security

gn99 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, secure server infrastructure with access controls, regular security assessments, and staff training on data handling obligations.

While gn99 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. If you become aware of any security vulnerability or suspect that your account has been compromised, please contact our support team immediately. In the event of a data breach that is likely to result in a risk to your rights and freedoms, gn99 will notify affected users without undue delay in accordance with applicable law.

7. Data Retention

gn99 retains your personal data for as long as your account is active or as needed to provide you with our services. Following account closure, gn99 will retain certain personal data for a period of up to five years (or longer if required by applicable law) in order to comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and maintain records for audit and anti-money laundering purposes. Data that is no longer required for any legitimate purpose will be securely deleted or anonymised in accordance with our internal data management procedures.

8. Your Rights Regarding Your Data

As a user of gn99, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our support team using the details provided at the end of this policy.

• Right of access: you may request a copy of the personal data gn99 holds about you, together with information about how that data is being used.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
• Right of erasure: in certain circumstances, you may request the deletion of personal data we hold about you. Note that we may be required to retain certain data by law even following such a request.
• Right to restrict processing: you may ask us to suspend the processing of your personal data in specific circumstances, for example while the accuracy of the data is being disputed.
• Right to object: you have the right to object to processing of your personal data where gn99 is relying on a legitimate interest as the legal basis for that processing, or where data is being used for direct marketing purposes.

gn99 will respond to all data rights requests within a reasonable timeframe and no later than 30 days from the date of receipt. We may ask you to verify your identity before processing any such request to ensure the security of your personal data.

9. Protection of Minors

gn99 is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. As part of our registration process, we require all users to confirm their date of birth and to submit to identity verification (KYC) procedures that include age verification. If gn99 becomes aware that personal data has been collected from a person under the age of 21 without appropriate consent, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe that a minor may have registered an account on gn99 are encouraged to contact our support team without delay.

10. Updates to This Privacy Policy

gn99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of gn99 following the publication of any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which gn99 handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email: [email protected]